“Expanding into the US is a significant milestone for iWarranty,” says Juan Crosby, co-founder and COO of iWarranty. “The US market is a key region for the marine industry, and we are eager to introduce our AI-driven platform to help boat builders and service providers improve their after-sales operations for owners and captains, drive new revenue and reduce their environmental impact.”
iWarranty, an AI-powered platform that claims to simplify warranty and repair management for the marine industry, says its milestone expansion marks a new phase of growth for the company as it scales its intelligent after-sales infrastructure to support boatbuilders, dealerships and service providers across North America.
“We believe iWarranty has the potential to manage and expand the lifespan of products, and our entry into the US market allows us to bring our mission of creating a sustainable warranty ecosystem to a new and critical region, connecting manufacturers, repairers and customers in a way that benefits everyone as well as our planet.”
The company showcased its AI-powered platform at IBEX, demonstrating how it’s revolutionising warranty management. “The industry is a natural fit for our technology, and IBEX provides the perfect platform to connect with marine leaders and innovators,” continues Crosby.
He sees IBEX as a critical step for US expansion. “Our goal is to digitise warranty management in the marine industry to increase efficiency and sustainability, and we are confident that our presence at this premier technical trade event will help us build the partnerships necessary to achieve that goal.”
iWarranty connects all key stakeholders in the marine value chain, from boatbuilders and dealers to owners and service providers, through a single, cloud-based platform. Details of the way it works can be found on the company’s website. The system focuses on three core outcomes: simplifying warranty and repair management, improving user experience and workflow efficiency, and leveraging data to drive operational insight.
Marine businesses using iWarranty report up to 60–70 per cent cost savings through process automation, standardised communication and improved claim transparency. The platform’s tools enable faster response times, reduced administrative burden and improved coordination between OEMs, dealers and customers.
As part of its US market entry, iWarranty has established its first solutions partner in Boston and is engaging new customers across key boating regions, including Florida. The company has also secured its first Fortune 500 client, marking a significant validation of its platform capabilities.
The expansion builds on iWarranty’s growing international presence which, together with clients in Europe and Asia-Pac, demonstrates the global capabilities and innovation in its platform – something evidenced by its selection to the Google AI First Accelerator and the MBRIF (Mohammed Bin Rashid Innovation Fund) program in Dubai.
Both programs have played a role in supporting the company’s technology and growth strategy, while providing access to mentors and networks in the marine and technology sectors.
“Our participation programs like the Google AI First Accelerator and the MBRIF program have been instrumental in refining our technology and global growth strategy. These programs have given us access to incredible mentors and networks, allowing us to build a platform that truly addresses the complex challenges of after-sales service on a global scale.
“The support has been invaluable. They’ve not only helped us refine our AI and machine learning capabilities but have also connected us with the right people to help us scale our vision of creating a sustainable warranty ecosystem.”
iWarranty continues to evolve its AI-driven capabilities to address the complex challenges of warranty and service management. The platform’s data-driven infrastructure enables predictive insights into product performance, maintenance scheduling and warranty claim trends.
The company plans to introduce its Agent2Agent Infrastructure for Intelligent After-Sales in Q1 next year, extending automation and interoperability between global marine stakeholders.
With its expanding client base and US market footprint, iWarranty is preparing for its next fundraising round to support growth, product development and strategic partnerships.
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